Trading foreign exchange, contracts for difference, margin products, and other leveraged instruments involves substantial risk. You may lose all funds deposited and, where permitted by law and account terms, may become liable for losses greater than deposits.
1. Agreement to terms
These Terms of Service govern your access to and use of the NovaFX website, account registration pages, client portal, trading-related services, market information, educational content, promotional programs, payout review processes, and any related services offered by NovaFX, its affiliates, service providers, or authorized representatives.
By accessing the website, registering for an account, submitting identification documents, depositing funds, placing trades, requesting withdrawals, or otherwise using NovaFX services, you agree to be bound by these terms, the Risk Disclosure, Privacy Policy, AML Policy, account rules, fee schedule, and any supplemental agreement presented to you.
2. Eligibility and account approval
You must be at least 18 years old, legally capable of entering a binding agreement, and permitted under your local laws to use forex or trading-related services. NovaFX may refuse, suspend, restrict, or close any account at its sole discretion, including where required for compliance, risk management, sanctions screening, payment review, identity verification, or suspected misuse.
You agree to provide accurate, complete, and current information. You must not register using false details, another person's identity, unauthorized business information, or payment methods you are not entitled to use.
3. Personal, business, and linked accounts
NovaFX may allow clients to hold personal, business, corporate, partnership, affiliate, or other related accounts. Accounts may be treated as linked where they share a beneficial owner, authorized user, director, officer, employee, controlling person, payment method, IP pattern, device, address, trading strategy, referral relationship, business name, tax identification details, or other indicators of common ownership or control.
Cross-account setoff and withholding clause: If you hold, control, benefit from, or are associated with two or more NovaFX accounts, including one account under a business name and another account under your personal name, and any linked account has a negative balance, chargeback, unpaid fee, trading penalty, rule-breach penalty, reversal, indemnity obligation, reimbursement obligation, or other amount owed to NovaFX, NovaFX may withhold, freeze, offset, deduct, or refuse to release funds from any other linked account until the negative balance, penalty, or outstanding obligation is fully paid and cleared. This includes withholding funds from a profitable personal account where a related business account has an unpaid negative balance or penalty, and withholding funds from a business account where a related personal account has an unpaid negative balance or penalty.
You authorize NovaFX to apply any funds, credits, rewards, rebates, commissions, payouts, or account balances held in any linked account toward amounts owed on any other linked account, to the fullest extent permitted by applicable law.
4. Trading risks and no investment advice
NovaFX does not guarantee profits, returns, trading outcomes, order execution, liquidity, market access, or the availability of any specific instrument. Website content is for general information only and is not personal investment, financial, legal, tax, or accounting advice. You are solely responsible for evaluating whether trading is appropriate for your financial situation, objectives, experience, and risk tolerance.
Market prices may move rapidly. Spreads may widen, orders may be rejected, slippage may occur, platforms may be interrupted, and stop-loss orders may not prevent losses. You should not trade with money you cannot afford to lose.
5. Margin, leverage, and negative balances
Margin and leverage can magnify gains and losses. You are responsible for maintaining sufficient margin and monitoring your positions. NovaFX may close, reduce, hedge, or restrict positions without prior notice where margin levels, market conditions, platform issues, risk limits, compliance requirements, or account rules require action.
If an account becomes negative, you remain responsible for paying the negative balance unless NovaFX confirms a written waiver. NovaFX may suspend withdrawals, rewards, commissions, new trades, deposits, or account services until the amount owed is resolved.
6. Deposits, withdrawals, and payout review
All deposits and withdrawals are subject to verification, anti-money laundering checks, payment provider rules, banking delays, trading rule reviews, chargeback checks, account ownership review, and linked-account setoff rights. NovaFX may require additional documents before processing any withdrawal or payout.
NovaFX may delay, reject, reverse, or deduct from a withdrawal where there is suspected fraud, bonus abuse, prohibited trading, identity mismatch, payment dispute, technical error, unpaid penalty, negative balance, open investigation, or other amount owed.
7. Prohibited conduct
You must not use NovaFX for unlawful, abusive, manipulative, or deceptive activity. Prohibited conduct includes:
- Using false identities, fake business names, nominee accounts, or unauthorized payment methods.
- Operating multiple accounts to avoid rules, limits, penalties, margin requirements, or review procedures.
- Chargeback abuse, payment fraud, money laundering, sanctions evasion, or suspicious fund movement.
- Platform abuse, latency exploitation, price manipulation, coordinated account activity, or use of unauthorized software.
- Harassment, threats, misuse of support channels, scraping, reverse engineering, or attempts to bypass security.
8. Fees, penalties, and adjustments
You agree to pay all applicable spreads, commissions, financing charges, swap charges, conversion fees, deposit or withdrawal fees, inactivity fees, data fees, penalties, administrative fees, and other disclosed charges. NovaFX may correct manifest errors, pricing mistakes, duplicated credits, mistaken payouts, platform malfunctions, and accounting errors.
9. Bonuses, promotions, and rewards
Promotions, reward programs, rebates, and account credits are optional and may be changed, suspended, or withdrawn at any time. Rewards are not guaranteed and may be subject to eligibility rules, verification, trading review, account standing, and linked-account obligations.
10. Platform availability and market data
NovaFX may provide trading platforms, dashboards, market data, charts, signals, calculators, or third-party integrations. These services may be delayed, incomplete, inaccurate, interrupted, or unavailable. NovaFX is not liable for losses caused by platform outages, market data errors, internet issues, third-party services, device problems, or events outside its reasonable control.
11. Compliance, AML, and sanctions
You agree to comply with applicable laws, regulations, sanctions, tax obligations, and anti-money laundering requirements. NovaFX may request documents, source-of-funds information, business ownership records, tax forms, bank statements, corporate documents, or other information. Failure to provide requested information may result in account restriction or closure.
12. Limitation of liability
To the fullest extent permitted by law, NovaFX and its affiliates, officers, employees, service providers, and representatives are not liable for indirect, incidental, special, punitive, consequential, trading, market, reputational, or lost-profit damages. NovaFX's aggregate liability for any claim shall not exceed the fees paid by you to NovaFX during the three months before the event giving rise to the claim, except where prohibited by law.
13. Indemnity
You agree to indemnify and hold NovaFX harmless from claims, losses, damages, penalties, fees, costs, and expenses arising from your use of the services, violation of these terms, breach of law, account misuse, false information, payment dispute, tax issue, or trading activity.
14. Changes to these terms
NovaFX may update these terms at any time by posting a revised version on the website or giving notice through the client portal, email, or other reasonable method. Continued use of the services after changes become effective means you accept the updated terms.
15. Contact
Questions about these terms may be sent to support@novafx.pro. Legal notices must include your full name, account email, account number if applicable, and a clear description of the issue.